Helpdesk Specialist with French

Currently for our Client from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Requirements:o Very good command of French (B2)o Ability to communicate in English (B1)o Ability to efficiently solve problems and analyze themo Customer service experience will be an asset but it is NOT required

Our client offers:o Daily use of a foreign language and development of language competenceso Work for an international organizationo Training tailored to individual needso Competitive wages and contract of employmento Opportunity to develop and acquire knowledgeo Social benefits package: medical care, sports card, language courses etc.o Relocation package from Candidates living abroad

Your tasks will include:o Customer profile administration, o Analysis of inquiries received form Clientso Solving technical problems and taking care of effectiveness of processeso Contact with Clients via phone, mail and chat